FAQs about Social Media

FAQs about Social Media

  • Why has Al-Anon started using social media?

To raise public awareness of Al-Anon Family Groups among the general public. Social media is a very powerful tool. On page 112 of our Service Manual it says:
“GSO, in carrying out its responsibility for creating public information messages beyond the local level, will continually look for new ways to do so using the capabilities of social networking and emerging technologies while adhering to Al-Anon’s spiritual principles.”

  • What is the purpose of the Facebook page?

It is another way of getting Al-Anon’s name better known and telling the public about the help and support we can offer. On Page 111 of our Service Manual, it says:
“Social networking can be an important venue for carrying the message of Al-Anon as it fulfils its primary purpose of reaching millions who are not yet aware of the existence of our fellowship”

  • If I go on to Al-Anon’s Facebook page can I protect my anonymity?

Everyone needs to be responsible for protecting their own anonymity. Be aware that if you click “like" or "comment" your "friends" may see this on your Facebook. Though we have made our settings as safe and secure as we can to avoid breaking people's anonymity, we cannot completely control how Facebook uses our 'likes' or 'comments' or 'shares'. If you have any concerns please consider simply looking at the page - reading the posts as well as listening to the podcasts.

  • As a member of Al-Anon, if I “like” or “share” the Al-Anon Facebook page, will others know I am a member?

They will see that you “liked” or “shared” the page but it won’t show you as a member. If you do not want your friends to see that you have looked at the Al-Anon page, please do not “like” or “share” it.

  • Can I see the Al-Anon Facebook page if I don’t have a Facebook account myself?

Users who don’t wish to log on or join but would like to see the page, can simply click the ‘Not Now’ on the screen that pops up. You can then continue. The screenshot below shows where the ‘Not Now’ button can be seen.

  • Can I post messages to my Al-Anon friends on the Facebook page?

No. This page is meant for Public Information rather than sharing member to member.

  • Can I add photos to the Facebook page?

No. However, if you have a photo you think we could use please send it to
editor@al-anonuk.org.uk marked “Facebook”.

  • Can I send a private message to the Facebook page?

No, but if you have a question about Al-Anon please email
enquiries@al-anonuk.org.uk and we will answer you.

  • Can I “comment” on the Al-Anon Facebook page?

Yes, but the comments will not appear on the public page.

  • How can I contribute to the Facebook page?

Please send any contributions, either personal or from your Group, to editor@al-anonuk.org.uk marked “Facebook”.

  • Where will the content for the page come from?

From a variety of places – from members’ shares, Al-Anon Today, old News & View, our literature and from the World Service Office Facebook page.

  • There is a problem with Al-Anon’s Facebook page. Who should I contact?

Please email enquiries@al-anonuk.org.uk, putting FACEBOOK in the subject line and stating what the problem is.

 

 

Al-Anon has introduced two additional social media channels – Instagram and Twitter 

1. Why has Al-Anon started using social media – doesn’t this break anonymity?
To raise public awareness of Al-Anon Family Groups among the general public. Social media is a very powerful tool as it allows many more people to find information about us. On page 112 of our Service Manual it says:
“GSO, in carrying out its responsibility for creating public information messages beyond the local level, will continually look for new ways to do so using the capabilities of social networking and emerging technologies while adhering to Al Anon’s spiritual principles.”

2. Why has Al-Anon started using Twitter and Instagram as well as Facebook?
We know from the membership survey in 2016 that the majority of our membership is female and over 54 years of age. In order to attract younger members and increase awareness of our organisation amongst the general public, we need to have a presence on more social media channels – this is where younger people seek information for many products and services.We also know that only 15 percent of members currently find us through an internet search. By increasing our digital presence across these new social media channels, we will make it much easier for new and potential members to find information about Al-Anon.

3. What is the purpose of Facebook, Instagram and Twitter?

They are primarily another way of getting Al-Anon’s name better known and telling the public about the help and support we can offer. The content of the pages will be managed by GSO and all posts will be designed to explain what Al-Anon is, how it can help people and to attract people to our organisation with a view to them finding their nearest meeting.
On Page 111 of our Service Manual, it says:
“Social networking can be an important venue for carrying the message of Al-Anon as it fulfils its primary purpose of reaching millions who are not yet aware of the existence of our fellowship.”

4. As a member, do I need to sign up for Twitter and Instagram?
No. We are not asking any members to sign up for these new accounts. Our social media channels are primarily for telling the outside world about Al-Anon. If you do have an existing Instagram, Twitter or Facebook account, you are welcome to view our pages and content.

5. If I go on to Al-Anon’s social media channels can I protect my anonymity?
Everyone needs to be responsible for protecting their own anonymity online. To do this please do not click “like” ‘share” or “retweet”. You can still look at the Facebook, Instagram and Twitter pages – read the posts and the comments as well as listen to the podcasts.

6. As a member of Al-Anon, if I “like” or “share” or “retweet” content on the Al-Anon social media channels, will others know I am a member?
Depending on your individual privacy settings, they will see that you “liked”, retweeted or “shared” the page but it won’t identify you as a member. N.B. If you do not want your friends to see that you are associated at all with Al-Anon, please do not “like” or “share” or “retweet” any content.

7. Can I view the content of the Al-Anon social media channels if I don’t have an account myself?
Facebook: Users who don’t wish to log on or join but would like to see the page, can simply click the ‘Not Now’ on the screen that pops up on a desktop computer. You can then continue. 

If accessing via smartphone, you can view the Al-Anon information without signing up.

Instagram: You can view the Al-Anon pages without being a member. Just search for @AlAnonFamilyGroupsUK on Instagram.

Twitter: You can view the Al-Anon feed without being a member. Just search for @AlAnonFamilyGroupsUK on Twitter.

8. Can I post messages to my Al-Anon friends on the Facebook, Instagram or Twitter pages?
No. This page is meant for Public Information rather than sharing member to member.

9. Can I add photos to the Facebook, Instagram or Twitter pages?
No. However, we would encourage you to submit photos for the Untold Story Campaign as the more photos we get, the greater our impact. if you have a photo you think we could use please send it to pi@al-anonuk.org.uk marked “Untold Story”.

10. Can I send a private message to the Facebook, Instagram and Twitter pages?
No, but if you have a question about Al-Anon please email enquiries@al-anonuk.org.uk and we will answer you.

11. Can I “comment” on the Al-Anon Facebook, Twitter and Instagram page?
Yes you can on Facebook and Instagram, but the comments will not appear on the public page. Any comment you make on Twitter will be public, so if you’re worried about anonymity, we would encourage you not to do this.

12. How can I contribute to Facebook, Instagram or Twitter page?
Please send any contributions, either personal or from your group, to pi@al-anonuk.org.uk marked “social media”.

13. Where will the content for the channels come from?
From a variety of places – firstly from the Untold Story campaign, but also from members’ shares, Al-Anon Today, old News & Views, our literature and from the World Service Office Facebook page.

14. There is a problem with Al-Anon’s social media channels. Who should I contact?

Please email enquiries@al-anonuk.org.uk putting FACEBOOK, INSTAGRAM or TWITTER in the subject line and state what the problem is.

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